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Responsible gambling at Huippu

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We built Huippu for entertainment, and we want it to stay that way. If gambling starts to feel like a chore rather than a choice, or if you find yourself chasing losses instead of enjoying the games, it's time to step back. This page covers the control tools we offer, the warning signs worth watching for, and where to get help in the UK when you need it.

Why this matters

Gambling should fit into your life without crowding out the rest of it. When it works, it's a way to unwind with a slot session or a few hands of blackjack. When it doesn't, it can quietly become the thing that dictates your evening, your weekend, or your payday. The shift is gradual, which is exactly why checking in with yourself matters.

We provide tools to help you stay in control – deposit limits, time-outs, self-exclusion – but the tools only work if you use them before things get difficult. Waiting until you've already spent more than you can afford, or until gambling is affecting your relationships, makes it harder to pull back. The earlier you act, the easier it is to adjust.

Signs gambling is getting out of hand

These behaviours are concrete warning signs, not vague feelings. If more than one applies to you, it's worth taking them seriously:

Questions worth asking yourself

A short self-check can clarify whether gambling is still entertainment or whether it's becoming a problem. Answer these honestly:

If you answered yes to two or more of these, it's a signal that gambling may be causing harm. This isn't a diagnosis, but it is a reason to reach out for support or to set stricter limits on your account.

Our control tools

We offer several tools designed to help you manage your spending and your time on the site. These are not failsafes – they require you to set them actively – but once in place, they work automatically.

Deposit limits

You can set a maximum amount you're allowed to deposit over a day, a week, or a month. Once you reach that limit, further deposits are blocked until the period resets. The limit applies across all payment methods, so you can't bypass it by switching from a card to an e-wallet. Changes to increase a limit take 24 hours to come into effect, giving you a cooling-off window before the new cap applies.

Time-out

A time-out lets you take a break from your account for a set period – anything from 24 hours to six weeks. During a time-out, you cannot log in, deposit, or place bets. Any bonuses expire, but your account balance remains intact and is available when the time-out ends. This is useful if you want a short pause without closing your account permanently.

Self-exclusion

Self-exclusion closes your account for a minimum of six months, and you can extend it up to five years. During this period, you will not be able to reopen the account or create a new one. Any remaining balance can be withdrawn before the exclusion takes effect. Marketing emails and promotional messages stop immediately. Self-exclusion is the strongest tool we offer, and it's the right choice if gambling is causing serious harm.

Practical limits that work

Beyond the formal tools, a few everyday habits can keep your play manageable:

Where to get help in the UK

If gambling is affecting your mental health, your finances, or your relationships, free and confidential support is available. These organisations do not judge and do not share your details without your consent.

GamCare

National Gambling Helpline: 0808 8020 133 (free, available 24 hours a day, seven days a week). You can also visit gamcare.org.uk for online chat and email support. GamCare offers one-to-one counselling, group therapy, and a network of local face-to-face services across the UK.

BeGambleAware

Visit begambleaware.org for information, self-assessment tools, and links to treatment providers. BeGambleAware funds the National Gambling Helpline and provides resources for families affected by someone else's gambling.

GamStop

GamStop is a free national self-exclusion scheme. Registering blocks your access to all UK-licensed gambling sites for a minimum of six months. The exclusion is enforced across the entire industry, so you cannot open a new account at a different operator during the exclusion period. It takes effect within 24 hours of registration.

Gordon Moody

For those who need more intensive support, Gordon Moody offers residential treatment programmes as well as online therapy. The charity specialises in gambling addiction and provides a structured recovery environment for people who need to step away completely.

Blocking software

If you want to prevent access to gambling sites on your devices, two tools are widely used in the UK:

Protecting minors

Access to our site is restricted to players aged 18 and over (18+). If you share a device with someone under 18, parental-control software can help prevent accidental access. Tools such as Net Nanny, Qustodio, and Norton Family let you block specific categories of websites, including gambling, and monitor activity on phones, tablets, and computers. Most operating systems also include built-in parental controls that can restrict access by age rating.

Get in touch

If you need to adjust your limits, request a time-out, or self-exclude, contact our support team at [email protected]. We aim to respond within 48 hours. For urgent help with problem gambling, call the National Gambling Helpline on 0808 8020 133.

Access to this site is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.

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